What We Do

We manage the most complex and performance-critical parts of your revenue cycle to drive the results that matter most.

With an expert team using the best technology, we work for you to bring coding, billing, and follow-up into a single connected process that improves performance while preserving your autonomy.

Less Complexity. Full Control.

RSi’s model is built to tackle the hardest challenges of the healthcare revenue cycle so our clients can deliver their best possible patient experiences.

We focus on driving performance in critical back-end functions, while you retain ownership of front-end operations and strategic oversight. Every function in our model is connected, so improvements in one area strengthen the others. Each cycle through the process produces better results than the last.

The result is a connected back-end with one team accountable for all of it.
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  • ↓20%

    Fewer days in A/R

    Accelerated cash flow through more efficient claims processing and follow-up

  • ↑11%

    Higher Collections Rate

    Improved revenue capture through expert coding and denial management

  • ↓30%

    Aging A/R

    Reduced outstanding receivables through persistent follow-up and resolution

“The team at RSi are great people. They are responsive, and they do what they say they are going to do, when they say they are going to do it – which is more than I can say about any other vendor.”

— VP of Revenue Cycle

How We Work With You

RSi integrates directly into your operations, combining exceptional people, process, and technology to drive performance across your revenue cycle.
  • Embedded in Your Organization

    We work as part of your team to ensure continuity, visibility, and no disruption to how your organization operates.

  • Focused on Complex Execution

    RSi manages the most skill-intensive parts of the revenue cycle back-end where performance has the greatest impact.

  • Aligned to Your Goals

    Your team retains control of patient-facing operations and strategic decisions, while RSi focuses on achieving the outcomes that matter most to you.

  • Built for Continuous Improvement

    Insights from downstream processes feed back upstream, reducing denials, improving accuracy, and strengthening performance over time.

  • Flexible Engagements

    RSi’s approach offers flexible, right-sized contracts structured around performance and transparency that can evolve as your needs change.

  • Best in KLAS

    KLAS Best in Debt Collection (2025 & 2026)

  • NPS: 88

    Net Promoter Score verified by EY-Parthenon.

  • 100%

    of surveyed clients rated their satisfaction at the highest levels. Not a rounded number.

Our Capabilities

The Closed Loop

RSi’s capabilities don’t operate as standalone services; they function as a connected system.

Each part of the revenue cycle informs the next, creating a continuous feedback loop that improves accuracy, reduces rework, and strengthens financial performance over time.

Keep learning
about RSi

Find out more about how RSi integrates into your revenue cycle, or connect with our team to explore how our model could support your organization.